At Curléa, we care about your experience and the quality of every product you receive.

Due to the nature of our products, all items must meet the conditions below to be eligible for return or exchange.

Eligibility

Products must be unused, unopened, and in their original packaging

Returns must be requested within 48 hours of delivery

Items that have been opened or used cannot be returned for hygiene reasons

Damaged or Incorrect Orders

If you receive a damaged or incorrect product, please contact us within 48 hours of receiving your order.

Kindly include:

• Your order number
• Clear photos of the item
• Our team will review your request and arrange a replacement if applicable.
• Non-Returnable Items
• Opened or used products
• Items without original packaging
• Products purchased during promotions (if applicable — optional)

Refunds

Once your return is approved and inspected, we will notify you regarding your refund.

Refunds are processed using the original payment method within a few business days.

Shipping Costs

Original shipping fees are non-refundable

Return shipping costs are the responsibility of the customer (unless the item is damaged or incorrect)